Do You Trust Mobile Banking?
The art of banking per se has changed to such a degree over such a short time that it is easy to see why the average consumer in the US is confused by the various terminology. There’s Mobile Banking, known by some as M-Banking and there’s internet banking. Neither involves physically going into a bank to a teller so is mobile banking different from internet banking?
It is important to distinguish the various new terminology before one gets a clear idea of whether there are marked differences between these two types of banking via the Web. M-Banking or Mobile banking or text/SMS banking as it is sometimes known, is designed to allow you to access your banking features through your mobile device such as a smartphone. It is still relatively new to many and it does not cover every type of banking facility but it can be used for performing balance checks, account transactions, payments, credit applications by example. It has earned the term ‘anywhere’ banking for its accessibility and it has seen a phenomenal growth over the past ten years and more recently, particularly to those who use their smartphones a lot.
Internet banking, or E-Banking refers to a system where a customer can access their accounts and banking information via a personal computer or similar device. This was first introduced in the 1980′s but has seen a massive growth of usage over the past decade. So the two concepts sound relatively similar, but just use a different device – or do they? With the huge advances in smartphone technology and the blurring of lines between smartphones, tablet PCs and so on, one wonders if it is quite so easy to distinguish between mobile banking and internet banking to the same degree.
Maybe what is needed is new terms to distinguish between the two types of banking as online banking still has a more sophisticated reporting characteristic and its information capabilities are more refined. The security and risk management between the two are also quite different, but the boundaries are definitely merging in general terms between these two types of banking. Each has their bonuses and their limitations so it comes down to consumer choice as to which is used.
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March 23, 2011 | Posted by Sam Hallahan
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